FAQs / Reviews

Below are some of our most frequently asked questions regarding Canvas by Crystal canvas prints:

What makes Canvas by Crystal, different than other printing services?
Canvas by Crystal offers a personalized service to assist our customers when placing their Canvas Prints Order. We offer assistance to our customers when they have questions on sizes and layouts. All of our Canvas frames are hand-crafted and made in-house;  so we can create a custom size that fits your needs. We want to ensure your Canvas print fits what you are looking for. You can send us the photo(s) you are considering, the size of the wall area, and we will send you back a few layout ideas for you to review and select what you like best. Canvas by Crystal prices are very competitive but most importantly the exceptional quality of our Canvas Prints is incomparable. We also offer a two-day turnaround for all of our Canvas Gallery Prints and provide a protective coating spray to all of our finished canvas prints. Most importantly, we are a locally based business, located in Murrieta, that is family owned and supports our community with offering a wonderful service to our customers.

How long will the canvas last?
The canvas material is 6.5 oz. multi-purpose canvas make from 100% polyester with a matte finish. Canvas are only intended for indoor use, and will resist fading if kept out of direct sunlight. Canvas by Crystal want your canvas to last, so we provide a protectant coating that will prevent yellowing and fading. Our Canvas Prints will out live most of us. We build our Canvas Prints to last a life time for our customers.

How do I clean my canvas?
The canvas are quite durable, should resist most scratches, smudges, fingerprints, etc. You can dust canvas with a soft, dry cloth.

What type of enhancements do you offer?

  • Remove red-eye/dust removal/minor Photoshop editing
  • Re-sizing to improve image for printing
  • Remove scars and facial blemishes

What file formats do you accept?
Canvas by Crystal can accept PNG, JPG, BMP and TIF files that are 20MB and under. If you have any difficulty sending us your file, please call us for assistance.

Are there any restrictions on what type of photos can be reprinted?
You can print any digital image, cell phone images (newer model smart phones) and digital art. You must however, be the copyright owner of the image or have obtained permission for reproduction from the copyright owner.

What is your turnaround time?
We offer a two-three day turnaround on all Canvas Gallery Prints. We offer a five (5) day turnaround on our Trilogy and Collage Framed Prints.

Reviews

  • Rochelle Harris ~ Crystal has done numerous canvases for me and each one has been beyond beautiful. Her prices are great, her work is out of this world, and she is an extraordinary individual. I would recommend her a thousand times over.
  • Lorraine Perry ~ I had a canvas made for a friend who’s mom had passed, it was a beautiful, touching photo. The turn around time was awesome and the quality was excellent. Prices are comparable to large companies but I like the personal experience dealing with a small, family owned company.
  • Terri Seay ~ Thank you Crystal and Tony for creating a beautiful canvas of my son’s first Deployment in the Navy. It was a hit!! This is something we will treasure for many years to come!! Thanks for your prompt attention and request in getting this piece done in a timely manner!! I would highly recommend Canvas by Crystal for creating treasured memories!
  • Andrea Moore ~ I had one canvas made as a gift for someone and picked it up yesterday. It is beautiful and so well done. As a professional photographer I’ve dealt with many labs and canvas companies and I have to say this canvas has been the best one yet. Looking forward to working with you again on my client orders 
  • Deanna Colangan ~ She goes above and beyond to make sure she delivers the best quality print from the picture she receives from us. She is a sweetheart and open to ideas as well as gives them as well! So helpful and I absolutely love her work!!! Turn around time is quick as well! 🙂 I will be using her again very soon!
  • Lyle Wood ~ Beautiful … needed a custom size canvas – 12″ x 48″ … and Crystal had it produced in just a couple days. The frame is well made, the print is beautiful. Thank you, Crystal.
  • Maria Carrillo ~ I was surprising my brother in law with a pic of his baby on one of Crystals canvases, he loved it & loved the workmanship that his babies pic was displayed on. I felt so proud and confident gifting him this gift. Beautiful work!
  • Catalina Chrest ~ Thank you Crystal and Tony for the amazing quality and craftsmanship of your print work. Canvas by Crystal is AWESOME! They made our pictures come to life with the quality of their canvas, vibrant colors, custom frame work, and fast turn around. I highly recommend them!
  • Mary Driscoll Zinser ~ I just picked up 4 pictures to give as Christmas gifts. To say I was extremely please is an understatement. So much nicer than I had hoped. The quality is amazing. Thank you Crystal.
  • Lauren Wudrick ~ The canvas that Crystal did with a photo of my kids is absolutely stunning! The colors are vibrant and the quality is impeccable. Her husband even wrapped it in butcher paper to keep it safe in the car which worked out perfectly since it was a Father’s Day gift. I will be recommending Crystal to my friends as well.
  • Shauna Olson ~ I ordered a canvas of a picture of my kids for my mom last week and crystal had it done in a couple days and let me just say she exceeded my expectations !! The quality is absolutely amazing !! It turned out beautiful ! I can’t wait to order more from her !
  • Maricel Norwood ~ Highly recommend! I ordered a canvas to give as a Christmas present. Ordering with Crystal was so easy and simple. It was ready for pickup on time. Very quick and efficient. Excited to order more for my family next time. Thank you again Crystal!!!
  • Madeline Plate ~ Updated our home with canvas’s done by Crystal. Love them all. Great to replace the old outdated Photos with new ones.
  • Melody Danley ~ I had Crystal make me a photo canvas of my eight children grandchildren. the quality of the frame and finished photo canvas was by far more than I had expected. Her price was great. I would highly recommend her work to anyone. & I definitely will be bringing more photographs to have put onto a canvas by her.
  • Kathey Cox ~ Second time giving Crystal LAST minute photos to be turned into canvas and she came thru both times!!!!! Very reasonably priced and super easy to work with! Will continuing ordering these quality canvases (sp) from them!!!!! You might be able to spend a TINY bit less somewhere else, however I have seen first hand the QUALITY you would get from ‘other’ places compared to the quality here!!!! Thank you for all you do!!! And for your patience with me!!!!!
  • Brianna Nicole ~ Gorgeous work, impeccable quality and fast turnaround time. We had black and white large scale canvases made and they are AMAZING!
  • Neeru Sehgal ~ Crystal and her husband do an amazing job on canvases – I had 3 done from them and love the personal service that give you – the quality of the canvas is amazing
  • Michelle Smith ~ Thank you so much! The canvas came out great and thank you for getting it to me in less then 24 hours you rock! Fast, reliable, and beautiful work! I seriously love the wood frame and the corner are super tight! ❤️❤️❤️❤️
  • Kristi Cain ~ My photos came out fantastic. Crystal really did a great job adjusting the lighting on my photos. I have already recommended her to my friends, and I will use her services again!
  • Ruby Manzano ~ I could not wait to pick up my canvas print from Crystal and I finally got it today, which didnt take long at all, I was just impatient. I loved, loved, loved how it turned out, it came out beautiful. Thank you so much Crystal to both you and your husband for my gorgeous wedding canvas print, my husband loved it and he’s a big critic. Im happy I finally found my go to spot for canvas prints.
  • Kelly Crandall ~ The canvas you did for me turned out beautifully! Crystal was super nice and had my canvas done so fast and it was absolute perfection! I would definelty return for more pictures on canvases done 
  • Ashlynne Van Selus ~ Absolutely gorgeous work! We had one of our wedding pictures made into a canvas for above our mantle piece and it turned out amazing!! We will get all canvases in the future from Crystal!
  • Adam Morris ~ My canvas came out so wonderful. They were able to make my canvas so fast and Crystal was so incredibly nice. I can’t wait to get another one! I just Love my canvas!
  • Vianey Garcia ~ Crystal, Thank you for the amazing canvass picture you made for me!It turned out amazing, I am very thankful on your professionalism and sweet demeanor. I will definitely be calling you soon for more canvass pics.
  • Hannah Lynn Faria Khalaf ~ Excellent quality materials with great customer service!
  • Sarai Manfredi ~ GREAT product and even more AMAZING service!!! My new canvas go to locale!!!!
  • Natalie Macedo ~ Not only does crystal respond so quickly! She is so helpful and very sweet! I ordered my first canvas and oh my gosh was it beautiful!!! I’m so happy and would highly recommend anyone to order from crystal! I will definitely be ordering more!!
  • Carmen Meyer ~ I was so pleased with how quickly I received my canvas and how awesome it looked… Picked it up and was impressed with their display of current and past projects… Will use them again for sure!
  • Misty Christ ~ Their canvases are meticulously made in house with love and care ♡
  • Evelyn Rocha ~ I was truly impressed with how beautiful my canvas came out. Everything looked great and very professional. Plus very good prices and that’s always a plus for me. Highly recommend!!!!

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